AnimaMundi · Cosmetics

Privacy Policy

Last Updated: May 6, 2026

At AnimaMundi Cosmetics, we respect your privacy and are committed to protecting the personal information you provide when using our website and online store.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

1. Data Controller

The website and online store are operated by:

V. SAHYDE SOUZA E R. VICHI SANTOS LTDA
Trading Name: AnimaMundi Cosmetics
CNPJ: 63.642.025/0001-09
Country: Brazil

For privacy-related questions or requests, please contact us through the contact information available on our website.

2. Information We Collect

Depending on how you interact with our website, we may collect information such as:

Information You Provide

  • Full name;
  • Email address;
  • Telephone or messaging contact information;
  • Billing and shipping address;
  • Postal code;
  • Order information;
  • Payment-related information;
  • Information provided when contacting customer support;
  • Account credentials, where applicable.

We do not need to receive or store complete payment-card information when payment is processed directly by a third-party payment provider.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages visited;
  • Date and time of access;
  • Referring website;
  • General website usage information.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders;
  • Process or facilitate payments;
  • Arrange shipping and delivery;
  • Provide customer support;
  • Communicate with you about your order;
  • Respond to inquiries;
  • Maintain and improve our website;
  • Prevent fraud and unauthorized transactions;
  • Maintain website security;
  • Comply with legal and regulatory obligations;
  • Send marketing communications where permitted and, where required, with your consent.

4. Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method selected, your payment information may be transmitted directly to the relevant payment processor.

AnimaMundi Cosmetics does not intentionally store complete payment-card information unless specifically required and lawfully permitted for the operation of the relevant service.

Third-party payment providers may process personal information according to their own privacy policies and terms.

5. Shipping Information

To fulfill an order, we may provide necessary customer information to shipping and logistics providers.

This may include the recipient’s name, address, telephone number, email address, order information, and other information necessary to deliver the shipment.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly;
  • Remember preferences;
  • Maintain shopping-cart functionality;
  • Understand website traffic and usage;
  • Improve website performance;
  • Support security and fraud prevention;
  • Provide relevant marketing or advertising, where applicable.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Third-Party Services

We may use third-party service providers for purposes such as:

  • Website hosting;
  • Payment processing;
  • Shipping and logistics;
  • Website analytics;
  • Security;
  • Email communications;
  • Customer support;
  • Marketing and advertising.

These providers may process personal information as necessary to provide their services.

Where appropriate, we seek to use service providers that implement reasonable security and data-protection measures.

8. International Data Transfers

Because we may sell products internationally and use service providers located in different countries, personal information may be transferred to or processed in countries outside Brazil.

Where applicable, we seek to implement appropriate safeguards for such transfers in accordance with applicable data-protection laws.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

The retention period may vary depending on the type of information and the applicable legal requirements.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights concerning your personal information, which may include:

  • Requesting access to personal information;
  • Requesting correction of inaccurate information;
  • Requesting deletion where legally applicable;
  • Requesting information about how your data is processed;
  • Objecting to certain processing activities;
  • Requesting restriction of certain processing activities;
  • Withdrawing consent where processing is based on consent;
  • Requesting data portability where applicable.

Some requests may be subject to legal or regulatory limitations.

To exercise an applicable privacy right, contact us using the contact information provided on our website.

12. Marketing Communications

Where permitted by applicable law, we may send promotional communications regarding products, offers, or services.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us.

Transactional communications, such as order confirmations, payment notices, shipping updates, and customer-service messages, may continue to be sent when necessary to provide the requested service.

13. Children’s Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can evaluate and take appropriate action.

14. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

The revised version will be published on this page with an updated effective date.

16. Contact

For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact:

AnimaMundi Cosmetics
V. SAHYDE SOUZA E R. VICHI SANTOS LTDA
CNPJ: 63.642.025/0001-09
Brazil